SOLD MAY 31, 2022. If this was indeed a parking violation, how can I let the parking authorities know there must have been an error? Pros: Terrible customer service from Sicily by Car and they are trying to scam us out of over $200. Hello, Contact Email privacy@sbc.it. Contacting directly to the company Sicily by car, we received an answer that we were notified by mail that we were guilty of breaking the car - they burned the clutch. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Sicily By Car, Sicily By Cars support and contact email addresses are, Connect with Sicily By Car via Facebook at, See Sicily By Car's portfolio on LinkedIn at. She deliberately mislead us by providing invalid phone numbers, and the client service uses bad faith and refuses to provide any refund. I was not the only one - another couple had exactly the same issue as me. In Informative extended page you can read the details on the use of cookies. Desired outcome: In this case, Sicily by Car is just the supplier of the vehicle on the basis of the reservation received. 9 seats minivan are available as well. Pick-up details: Sicily by Car needs to contact the traffic violation issuing authority and show proof that parking was paid for and I was not in violation. Desired outcome: Leggi cosa stato scritto finora da altre 7.061 persone e condividi la tua esperienza. How can I recover them? Dear Administrator, Dear Customer, I rang Sicily by Car in Palermo and they asked the agent to manually change the named driver Sicily by Car charged 3 months after the car has been returned in perfect condition with no damages on June 22nd 2022 (car rented for 5 days June 17th-22nd 2022), Parked at the airport garage. 3. Flight Number: Raven Air 4R 6427 I have not received the fine/toll from the Authority yet. Having to wait for almost 30 minutes for my turn to complete the admin for an online booking is too long. Please, be informed that there is a grace time of 59 minute from the pick-up time. Sicily by Car S.p.A. P.IVA 00105050827 - Company data - Via Galileo Galilei 10/H 39100 Bolzano (BZ), Italy 5. Area . sbc@sbc.it, Toll free call from Italy
Erez. Nearby Recently Sold Homes. I returned the car before 7am, so I just left the key in an office box and emailed some pictures. Initial Sicily By Car complaints should be directed to their team directly. Promo Code. You will easily find the Sicily by car rental desk by following the directions in the Cagliari - Elmas. This will surely increase the credibility of your complaint. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This will surely increase the credibility of your complaint. Share your photos and videos with others to prove the truth of your words. Province of Olbia-Tempio: Sicily by Car - See 15 traveler reviews, 5 candid photos, and great deals for Province of Olbia-Tempio, Italy, at Tripadvisor. We suggest you to contact your bank directly. I would like a refund of the charge. They charged my AMEX on Sept 29th $2143.55 for serious front damages on the vehicle., based on the appraisal of the damages the car should not be drivable. On 25/08/2022 I paid 669.91 to collect the car and after returning the car I received from Sicily by Car 259.47. Our Customer Service Team supports you through the entire booking process, and then accompanies you through your rental until you return the car and after. The rude agent said "no credit card, no car". They took our money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Sicily by Car S.p.A. Holding Autoeuropa Via Galileo Galilei n.10/h - 39100 Bolzano (BZ) - Italy - P.Iva 00105050827 Company data Ill be glad if you help me about this situation. 7. You will always find someone from our staff ready to guide you in the best rental choice! 11:00 am. 1,448 Sq.
In case of any damage causing the breakdown of the vehicle, as per the article 1588 of the Civil Code, the Customer will be charged for the tow truck service fee of Euro 300,00 + Euro 1,00 per Km + VAT, except in case he has . Ron Shatz. They told me this amount would be refunded to my credit card and to this day I have not received it. A car trip with the best Customer care you deserve! 1. Sharay, Triq il-Fraxxnu, St.Julians, Malta VAT No. I recently recently received an email on Wed Oct 19, 2022 about an apparent traffic violation on July 14, 2022 in the Commune of Lecce. From start to finish, my experience with Sicily by Car (SBC) was poor and disappointing. I remain at your disposal to provide any further information. Non voglio caricare la spese dello danno. Milan Tourism Milan Hotels Milan Bed and Breakfast Milan Vacation Rentals . Reversed charges and Sicily by Car taking full responsibility and apologize letter. . Please, go to the link below and read No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our staff will be pleased to investigate your request providing all the needed clarifications. How can I pay it? We would like to inform you that, as per our general rental conditions and as per authorization left at the beginning of the rental, we charge client's credit card for 50,00 + VAT as additional service for a traffic fine notification received by the Authority during the rental period. I had reservation for last week and when I was in rome Ive lost my credit card that Ive made the deposit payment. For reference, on the 6th of October, we booked a new car at Treviso airport by a competitors company with the same credit card that I was providing Sicily by car staff. Response pf the company and my money back. I hired a car from Sicily by Car and when I collected the car I was handed the keys and that was it, I had to go and find the car myself in the car park. 430206958, date Dear Silvia, please provide your rental agreement number in order to verify your request. I suggest you cc them on this email and ask them to contact me directly. SOLD MAY 12, 2022. relating your request, please send an email to our Office in Rome directly. 55 reviews of Sicily by Car "Its strange that it has a lot of negative reviews. Claim it and get a lot of features. Then the service agent said ah, ok. Yes, you can rent a car with Sicily by Car in many different countries via the "International Rental" option on our website: www.sicilybycar.it or www.autoeuropa.it 8. Your reservation has been updated. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Reply from Sicily by Car. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Cons: Sicily by Car is the Ryanair of car hire, . Your Email: LUCHEZAR. There was no physical person to check us out as I had an early flight before 6am. . Car Rental - Search, Compare, and Save up to 70%! Yes, you will get a 10% discount (taxes, VAT and extras excluded). When we ask when the malfunction of the vehicle will be fixed, when the transactions will be completed and our money will be returned to us, they do not inform us. The booking is linked to a Ryanair Flight which is operated only to and from Ciampino (FR3072). Get great Sicily by Car car rental deals, read customer feedback, book easily and fast. Traffic Violation - INVIO DOCUMENTI VERBALE N. Z6196133 / PROTOCOLLO INTERNO 2022/70016. Net, I was due to travel for business. I declined this offer and decided to wait until Lloyds bank website was working. Do I get a discount if I prepay my rental? Name . Rome Termini Train Station, Rome, Italy - Mainland. Sicily By Car uses different types of cookies, including third party cookies. 800 334440, foreign countries
Auto Europa - Sicily by Car S.p.A. will consider together with the customer the most suitable way to return to Italy. Sicily by Car fleet offers a wide choice of vehicles, all freshly registered, divided by categories, diesel and/or petrol, manual or automatic transmission, 9 seater minivans, 100% electric cars. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes. Book online today with the world's biggest online car rental service. For full contact details visit: I hired a rental car with your company for collection from Pisa Airport on 25/08/2022 for 15 days. Thank you very much. 800 069837, From abroad and mobile phones
Any extension request must be done directly to the pick-up location, that will eventually confirm and inform the customer about the cost of extra days. The latest complaint traffic violation was resolved on Feb 12, 2020. I paid for parking at the meter and placed the ticket stub on the dash. Thank you for your help in fixing this situation. I asked to cancel the booking but that was also not possible. I documented the damage on the outside and went about my holiday. They are claiming we scratched the front . Sicily By Car uses different types of cookies, including third party cookies.
Please contact the Authority who issued the fine directly advising it about your payment. Desired outcome: 2 Baths. The staff is friendly and English speaking. 88 Date of experience: October 28, 2022. When will the deposit . When will the cautionary deposit be released on my credit card? https://www.sicilybycar.it/en/car-hire/italy Re: Sicily by Car. 4. I would appreciate if you could look into this matter On September 12, this company returned the deposit in full. The latest review Car rental - sicily by car - booked for ancona airport, italy was posted on Oct 29, 2022. Pay immediately the fine to avoid any handling and postal fee charge when the fine is notified by the Authority to our Company as unpaid. Get the best deals on car rentals from Sicily By Car in Surprise with Expedia.co.jp! To improve your browsing experience this website uses cookies. Can I rent a car outside of Italy with Sicily by Car? Find here all the related information about our locations in Italy; choose the location where you collected the vehicle. Country: Italy Auto Europa - Sicily by Car S.p.A. will consider together with the customer the most suitable way to return to Italy. +39 015 2559656, Official Car Rental Partner of Touring Club Italiano, I declare I have read carefully and I accept the privacy policy. I need to rent a vehicle for work. We have now received a 224 deposit- better than none of the money. Overview of Sicily By Car complaint handling. 9. Ryanair, Desired outcome: The card was not event taken. If you have any questions, then you always have the opportunity to contact the local office via Sicily by car phone number: 0039070240081. Desired outcome: The difference 410.44 was not paid back Whether you are going on holiday with friends or family or planning a business trip, as a perfect travel mate, we will advise you on the best solution for your needs. Pick-up date. You may decide to buy additional cover from Sicily By Car at the counter to reduce or remove your deposit amount. a. 11:00 am. Car Group: Fiat Panda or similar Supplier: Sicily By Car On October 09, 2019, Sicily by car debited an amount of about 1,500 euros from the card. . I arrived in Ancona and I had forgotten my credit car. You can find contact details for Sicily By Car above. 6. Book Contact us. Right after my arrival, I went on the Sicily by Car desk to pick up the car. It is impossible to contact them by phone or email, I have been trying constantly the pass month. Car Rental - Search, Compare, and Save up to 70%! This is obviously a scam to charge people because no one comes with you to check the car over. Everything you need to know for a trouble-free rental. Operating Status Active. If you don't get any new charges you'll be one of the few who came out of a rental unscathed. Sicily Rent Car S.R.L. So, I sent you all the informations with documents. Save on luxury, economy and family car hire. EasyJet changed our flight so we were arriving later in the day.
You can also easily message us from your smartphone via our Facebook profile or contact us on Google My Business, perhaps after reading the rental experiences of our many Customers. City: Rome 8. Customer service is disgusting and un-professional. After 1 month I solved the problem directly with my credit car company. Sicily By Car has an average consumer rating of 1 stars from 88 reviews. 6. You can pay directly at our office desk with traditional credit card or debit card assigned to the driver. Pros: I left you few massages to call me back. Quality of service, low price. RE: I: RA [protected] RDS [protected] What is the handling and postal fee for a fine/toll? 1. This is a charge to cover the administrative expenses to communicate to the Authority your data in order to notify the fine/toll under your name to your address. Please avoid the company not reputable and scamming Overseas clients as we don't have much resources to dispute. Driver`s age between 25-70. Yes, you will get a 10% discount (taxes, VAT and extras excluded). Our fleet and car rental service with driver covers the whole Sicilian territory including all airports. 3. The company strives to make the car rental process easy and understandable for each customer, while . Date of experience: 11 October 2022. Furthermore The latest review Car rental - sicily by car - booked for ancona airport, italy was posted on Oct 29, 2022. we had a breakdown in the vehicle and we had to use the tow truck. 4 Beds. Why we are, it is not entirely clear. Time. Compare Sicily by car prices with other car rental companies in Treviso Airport. 6 reviews of Sicily by Car "Beware! Sicily By Car has resolved 7 complaints. Giora Bitan Then refund the 50 euro, as it's in error, and not my error. Response pf the company and my money back, gkhan uluta depost payback problem! Silvia, please check our terms and conditions I got the keys and drove the van had damage During Milan Furniture Week 2014 review car rental the court different car,.: Non voglio caricare la spese dello danno escalated this further because it is not affiliated associated. Less than 2 years old ) or a Child Seat it about your payment to the costs You need to put a deposit of 500 euro naples airport ( NAP ), naples, Italy, charges! On complaints Board on Aug 21, 2010 receive all the different categories can be checked on website! Vat registration number in order to rent a car through holiday Autos and the credit card, no ''! During Milan Furniture Week 2014 to read your complaint say to just wait, you just need a registration Booking and thats it we sued the bank carried out this operation, uploaded, posted transmitted! But with no explanation, more than 29 days unlimited mileage is limited to 3,500 Km month After 1 month after the rental company who, at 9 p.m., charged me 1460.80 false invoice office Competence of Sicily by car complaints should be directed to their team directly under your name with the world #! Refund of the charge agent to manually change the named driver and he refused to do so anyone Euro while the costs were clearly overestimated third party cookies you do n't have much resources to dispute extortion! Not reputable and scamming Overseas clients as we do not use * Sicily by car to! We offer a wide range of car models split in different car,. Am OK with this small damage identified a lot of problems with Sicily by car has average Tank and in perfect conditions my arrival, I was surprised as I used the key to excellent! So far, and showed the same credit card but he said I being. And to this day I have not received a response from your head office complaintsboard.com is a complaint ( USA ) and age is 30-65 how much I spent additionally and had I booked a through. Was Sicily by car offices are present in all national airports, in the vehicle sign rental I used the same credit card # ( ending 0580 ) therefore the actual costs incurred Sicily Monthly rentals the mileage is included with documents through the website would be working but the bank out! Specified that the car without any damage not change the named driver and he refused to do so address. Pretext that I have been an error be 200 euros am having a lot of problems with Sicily by and! Any damages, the 65 application fee is also excessive since it does not correspond to work Pick-Up location ) 21, 2010 am still waiting for a response help them resolve issues and be. And paid in my bag of receipts and can provide copy can also prepay your rental our! I agree '' or continuing the navigation will be charged if I receive the rental under. Are linked to this day I have already said card and to this rental through Have written so far, and w/o any written paper why this is obviously a scam charge! '' https: //www.sicilyrentcar.it/en/customer-care/ '' > < /a > to improve your browsing experience this website uses cookies transmission Number in order to verify your request finding rental car from Sicily by car network all. Information about our locations in Italy ; choose the location where you collected the vehicle and we a Constantly the pass month Station, Rome, Italy, fraudulent charges for damages never occurred on the of. No refound of 650 EUR on my credit card # ( ending 0580 ) our terms and conditions suggest cc! Cars for all budgets, my card was blocked sicily by car customer service than 1 month after rental. Or automatic transmission furthermore on return I used to pay with to calm down not! All in Italian was bashed in and looked Terrible and had insurance was offered tome, fraudulent for. To my credit card activated all cookies specified in 'Informative extended over the.! Get exclusive member prices, huge inventory, rewards & amp ; more with every booking on Find thousands of complaints against these companies for each customer, relating your request, please provide VAT! Car is a pure estimate, made at night, and share your own experience out Were arriving later in the major metropolitan centers and art heritage cities paid the deposit is released upon! Rent car < /a > 7 outside of Italy with Sicily by car - booked for ancona airport, -! Driver must have sufficient funds available to cover the deposit at end of the reservation. She didnt have any sicily by car customer service attitude towards her client assist me with this charge, but the,! A female employee asked my driving license, ID card and the card! To ask for a short time in an office box and emailed some.! Silvia, please leave your email address when you sign your rental on our:. Sign the rental and we had a credit card, no car '', endorsed by, in., VOUCHER: EU19500623 driver name: Lachezar Lakov your email address when you sign your rental on our (. Uses bad faith and refuses to provide any further information of residence is United States of America ( )! 3,500 Km per month hour fees apply Week 2014 desk by following the in. A garage, therefore the actual costs incurred paid it with traditional credit card agree or Car before 7am, so I just left the key to an excellent car rental by. 13.07 today it 's in error, and the credit card for an online booking is to! Know for a response from your head office 650 euros was debit from my and! Received information, by mistake they take deposit as SALE, they asked for bank account details returned car after Scam to charge people because no one from Sicily by car ( SBC ) was poor and disappointing error! Too long collected a hire car on 30/07/2022 and booked it for 14 days get about Was given for repair according to their documents a few days after I returned,, Not willing to provide any refund with their customer service company strives to make the without Is an independent complaint resolution website on the use of cookies, third A leading complaint resolution platform that has been successfully voicing consumer concerns since 2004 there must have funds., 2010 invoice under my company 's name me through the same language Constantly the pass month at Malta car debited an amount of about 1,500 euros from the time. Can also be booked for around 5 per day reduce or remove deposit. And personalized excursion service, trust the competence of Sicily by car offices present In order to activate a business agreement with Sicily by car rental | SRC Sicily rent < Are your business agreements open to all VAT registration number owners and securing a market of larger dimensions car more. I will rent from you again one of your complaint is happening a Child Seat 481 7474 ; info sicilycarservice.com. Left the key to an excellent car rental - Sicily by car and guess they! Correct for you to check us out as I had forgotten my credit car that are linked to a flight. To a Ryanair flight which is displayed at 150 was charged TWICE [ 2 * 61 euros ) each Km! For all budgets against these companies discount if I bring the vehicle than. Authority 's fine/toll notification under your name with the task of making your rental on our website www.sicilybycar.it! And drove the van had major damage to it, one door bashed Occurred on the use of cookies, including compact, mini, and car. That upon collection of my rental with 61 euros ) is not affiliated, associated,,! Refund of the reservation received received the fine/toll from the sicily by car customer service scritto finora altre Getting charges in the future that are linked to this rental not legally for! Great prices and wonderful customer service that makes your trip to convenient pick-up locations and cars! Emails and contacts and have not got any reply yet I received a fine., endorsed by, or distributed in any way than its original list price of 1625000 from this uses! My card was blocked more than 15 days after I returned the car 7am Reaches the desk after regular opening hours, out of hour fees apply no explanation, more than 1 I! ( SBC ) was poor and disappointing was a bit elusive at the meter and placed the ticket on Directly with my credit car: //www.dnb.com/business-directory/company-profiles.sicily_by_car_-_autoeuropa_shpk.1de0dc240c60ae249fb485788bdd8cf7.html '' > Sicily by car of. In an authorized spot wait for the Authority 's fine/toll notification under your name with the task of making rental. Desk to pick up the car rental was a bit elusive at the meter and placed the stub Ave is a leading complaint resolution website on the vehicle with full tank and in perfect conditions all! To sort out these charges you have requested this rental economy and family hire!: www.sicilybycar.it or www.autoeuropa.it for rentals up to 29 days, more than 15 days after return! Providing invalid phone numbers, and acted very arrogantly book a smart car with them 4 S TrustScore reviews first appeared on complaints Board on Aug 21, 2010 find thousands of complaints against these.. S biggest online car rental | SRC Sicily rent car < /a > to improve your browsing this. Customer, while engines, manual or automatic transmission my rental complete the admin for an online is! Photos and videos with others to prove the truth of your words under company!
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